Please Note: This article has been amended since the original publication date following clarification from SpatialKey. One big challenge facing insurers is how to accurately assess flood risk. Given that flood damage is usually substantial and costly; it’s vital for insurers to be able to develop premiums that reflect the genuine level of risk involved…

Insurers are pretty well-informed that customer experience is the key to running a good business. The problem is that when it comes to asking for investment in customer experience it’s easy for the executive team to turn down because it’s not clear where the return on investment is coming from. Chief Information Officers understand that…